Refund Policy
Effective Date: 01/08/2025
Company: Inkprog Technologies Pvt. Ltd.
At Inkprog Technologies, we aim to provide high-quality AI and automation solutions. However, due to the nature of our services, refunds are handled with specific conditions.
1. Eligibility for Refund
Refunds are only applicable if:
- • The service was not delivered as per agreed scope.
- • The project was cancelled by Inkprog before initiation.
- • Payment was made in error (duplicate transaction).
2. Non-Refundable
- • Once a service, subscription, or project has started, fees are non-refundable.
- • Custom AI model training, automation workflows, or consulting hours are non-refundable.
3. Process
- • To request a refund, email info@inkprog.com with payment details.
- • Approved refunds will be processed within 7–14 business days to the original payment method.
4. Dispute Resolution
- • Any refund disputes will be reviewed by Inkprog's support & legal team.
- • Final decisions will be made in accordance with Indian consumer protection laws.